Total Satisfaction Guarantee
At grahamchalmers.com our ongoing commitment to you goes beyond merely providing the artwork for your walls. We are confident that you will be so thrilled with your investment, that we offer our Total Satisfaction Guarantee.
This warranty package provides you with complete piece of mind as follows: -
1) If the piece has been damaged in transit (very rare), then it will be immediately replaced free of charge.
2) If you are unhappy with the image in anyway be it for size, quality or type of finish, then a complete refund of the artwork’s purchase price will be given. No ifs, no buts, no worries, no hard feelings.
3) If you wish to exchange the product for aesthetic reasons, be it a different size or finish, all you have to do is return the original and pay any difference in purchase cost, plus shipping costs of the replacement piece.
4) Our Lifetime Fade Resistant Guarantee will protect your investment for as long as you own it. All our images are created with the utmost care using fine art archival products and processes. They will last a lifetime, with some simple aftercare. If despite these precautions the artwork did fade, then it will be replaced, free of charge.
5) Finding “the right home” for your artwork is not always easy, and we encourage you to try different locations allowing time for it to settle in. Therefore, our no quibble return guarantee is valid for six months from the date of delivery.
When returning a piece for refund or exchange all we ask is that it must be returned in mint condition.
Please see our full Terms and Conditions here.